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Variety of Leisure Membership - Scam?

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  • Exactly the same thing happened to us, one pound then one pound 78p then 78 pounds. i am extremely annoyed that i have been unable to go any further forward with this. Where i am to date, i contacted my bank the retail division who said i need to contact the company. I rang Variety of lesuire and a young arrogant upstart basically told me to get off the telephone, i asked to speak to a manager to which he said we dont allow managers on the telephone, i then asked for the managing director to which he laughed and said who!!!.. i dont care about 80 pounds but what gets me is i have friends and sons with young families, and to think that they fell for this and these variety of lesuire thieves took the last 80 pounds out of someones account and this was for baby food or milk or even a pensioners groceries really sickens me hence i will not give up the fight to see this company brought to justice. Where i am at the moment, i have contaced CAB who inform me i need to send a letter to Variety of lesuire asking for a response within 2 weeks recorded delivery, the 2 weeks have gone and no correspondence from variety of lesuire, i contaced CAB who have given me numbers such as the trading sandards and the traders ombudsman. It will be a long fight but this company are thieves and the shareholders are living in mansions and driving top of the range cars and living millionaires lifestyles on the money they have stolen out of our accounts. Remember the miss sold PPI and the miss sold pensions and the bank charges!! we will have our day in court!!!
  • to day I found £78.22 taken from my account the other day I had a call from variety of leisure telling me I could have a voucher for £10 for petrol I declined this straight away because I had previous experience with this outfit. however today when checking my account I discovered that the scammers had taken the sum mentioned from my account, this has left me wanting to meet someone from this company face to face in order to explain to them why I want mutilate them I feel so angry with them that I wish to see them in court. which I intend to do no matter how long it takes I will never give up until these people face a judge
  • theblagger
    theblagger Posts: 2,027 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    This company is owned by a company called

    IDENTITY PROTECT LIMITED

    https://beta.companieshouse.gov.uk/company/07407280/officers
    clicking on above will show you the directors of the company....seem to be quite a few businesses at the same address...possibly a business holding address
    I refer to my byline below ...

    Ad hominem
    An attack upon an opponent in order to discredit their arguement or opinion. Ad hominems are used by immature and/or unintelligent people because they are unable to counter their opponent using logic and intelligence.
  • I took out the membership and paid my £78.22, it looked like a good deal. I applied for my cash back of £180 back in January. I first contacted them in March because 28 days had passed and I hadn't received any cash back. I have since contacted them a further 5 times. Each time an am offered an apology and assurance that the money will be credited. Nope! Still waiting! I have just reported them to trading standards, watch this space....
  • "I am undergoing the same problems with this company. I have written to them and been promised a refund several times but no luck so far. If anyone else is suffering the same please keep this thread informed of any progress.""
  • I'm another victim in this one. Apparently I answered a marketing survey over the phone and said I might be interested. I received a card but binned it as I didn't want it. I didn't read the small print and had apparently signed up to it. I have been trying since May to get my £78 back. I'm gutted and keep going into over draft because of it. I hate these things. Why do people have to be so dishonest.
  • Hi there - is that the next step for me do you think. Trading Standards? I apparently signed up for the card over the phone on a marketing survey. I didn't and I really don't think I would have given my card details. I have been trying to get my money back since May and it seems like the same story as you. Time and time again then assure my it's gone through the system and should be in my bank and it isn't. They have now taken my account details and said they would do a transfer which should have taken two days. This was last week and still nothing. I'm so angry as I didn't want this and keep going into overdraft because of it. Sorry for the rant!!! Hope you get your money back.
  • I'm using the basis of your letter and doing the same although by looking at the threads on here I'm not sure it will do any good.
  • Tony56
    Tony56 Posts: 1 Newbie
    I received a phone call from this company yesterday, although they were calling themselves Dining & Leisure Club.
    I was offered a free trial membership for 14 days and a £10 petrol voucher. I was told that when I had a receipt for petrol I should send the receipt and voucher to them and they would pay the money into my account, although they never asked for my bank account details, just my credit card. I was constantly asked for the expiry date and number of my credit card so they could charge me £2.78 for postage of the welcome pack. I was very dubious of giving my card details and said I wanted to look into the company before giving my details. They are meant to be calling me back tomorrow. Obviously, after reading some of these threads I will not be signing up with them.


    The man I spoke to was very pushy and I normally just put the phone down on calls like this. The only way to view calls like this is to remember that companies like this never offer anything for nothing.


    Good luck to those of you trying to get your money back.
  • I had a call about 2 weeks ago just over. They were SAPPHIRE VIP SERVICES and they done the phone speech that id done survey etc. I did complete some surveys so assumed that they were legit. I got info including details to claim £20 off grocery shop. As a single mum that was what drew me in. 9 days into 14 day trial they debited £59 from my bank under name VIP SERVICESi emailed and called was advised by a lady that they couldnt see transaction on there system. I emailed them a secure attachment of that transaction to which i have heard nothing. I noticed 2 £1 debits on 30 June for PSL DINING AND LEISURE. I have now emailed again advising very clearling they have no permission and never did have to debit from my account or abuse the financial information they had and I have requested that they call or email within 24 hours of my email and credit full £61 within 10 working days. The email address i had was vipservices@paffinity.com

    Fingers crossed ill keep you updated
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