I won but now i havent is this normal??

joininandwin

On the 19th feb i got a WEM
Hi,

Congratulations on winning a luxury EE BAFTA goody bag!

Just to update you that your prize will be sent out to you next week and we will drop you a note once it is on its way so you know when to keep an eye out for it.

Do let us know if you have any questions in the meantime.

Thanks,
Georgia

Georgia Sharp
Account Manager

then today i got this email

Hi
We do apologise but the below is an administration error.

Sorry for any inconvenience caused.

Thanks,
Georgia
and the first email was attached to this email
Has anyone else had this happen to them?. I find it all very strange

toniq

Dispute it, that's ridiculous.

I'd fire an email back and say something to the effect of:

Dear Georgia,

I opened the original email and was totally elated at such a fabulous prize, and then totally dismayed and upset at the second. No idea how you can actually send me a personal email stating I'm a winner then withdrawing it with no explanation, I'm thoroughly disappointed.

I'd like to take this further as I'm embarrassed and upset at receiving a genuine winning email from yourself and then to be told it's an error.

Could you please give me the details of your manager so I can bring this to their attention or I will ask the IPm and ASA to look into this to save me from further upset.

Regards

toniq

I personally wouldn't let this go without at least some effort of trying to resolve it. That's one helluva prize to walk away from.

Good luck


x

BayGin

Oh i'd definitely be firing off a few emails to Georgia

wanderlust23

I understand mistakes happen but they could have at least offered you a consolation prize as a way of saying sorry!

rugmaker

If they have just sent it to you or a few people in error, absolutely complain. However, if it is similar to Boots Barcelona trip competition a few months back where everybody that entered was told they had won, you may find it harder to get anywhere!

The_3rd_Zebu

https://uk.linkedin.com/in/georgia-sharp-a1650753


Not good 'PR' I would have thought.

The_3rd_Zebu

Maybe you should ask her "Who DID win it then?".


All too often it is insiders ( or friends ) who get the prizes.


Media run competitions are some of the worst for that.

elsien

The_3rd_Zebu wrote: »

Maybe you should ask her "Who DID win it then?".


All too often it is insiders ( or friends ) who get the prizes.


Media run competitions are some of the worst for that.

Any evidence to back up this statement?

The_3rd_Zebu

elsien wrote: »

Any evidence to back up this statement?

How many cases would you like?

Sunny_Saver

Not very 'sharp' there was she.

I'd go f**king nuts. I mean if it was a toilet roll then ok, but a BAFTA goody bag. I'd send her doggie poop bags from the dog park if she did that to me. Think Godfather - horse's heads etc.

That is not on!