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Virgin meadia

Hi

I wrote to Virgin Media back in December, regarding the recent price increase. I understood I could cancel the contract without a penalty. Virgin have informed me that I have to pay a penalty of £350..Is this correct? :mad:

Comments

  • visidigi
    visidigi Posts: 6,722 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Did you have a confirmation they received it?

    The maximum Early termination fee is £240, so how do they get the £350 figure?
  • Yes VM wrote to me thanking me for my letter. BUT said I can not cancel contract early, due to price increase. And if I wish to go ahead I would incur a penalty of £350.
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