Help please - Exchange & Consumer Rights

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Hi

I'd be very grateful if anyone could help me please?

I bought a year old car from a main dealer Dec 14 and it developed faults - which by the time I'd allowed them to try and fix it, it had gone past the 6 months where I could have handed it back.

Anyway there's a long tale attached to the whole thing about how it was sold to me and them lying etc etc.

We are now at a point where they have agreed to exchange the car for one of a similar value but my question is .. When i accept this other car where do I stand if there are problems with that car?

Do my rights start over again with the new car and the 6 months where the onus is on them to prove there isn't a fault kicks in again or am I still where I am now?

I just want to make sure i'm not jumping out of the frying pan and into the fire with accepting this 'exchange' if anyone can help me please?

Thank you x

Comments

  • s_b
    s_b Posts: 4,463 Forumite
    First Anniversary First Post Combo Breaker
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    negotiate hard
    or see a solicitor
    can you not have a reasonable refund then seeing as they've admitted liability
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