Generic Identification Check

whipspeed13

Nothing on credit either. Most odd.

Huskyrunner

i worked for barclays in the past for my sins and maybe too help here

this type of check is usually an identity check performed by either barclays telephone banking team or barclaycards telephone banking team. At barclays its usually done if a client calls in and is not registered for telephone and wants too do one of the following

change the address on the records

or perform a large third party payment

or the telephone banking advisor cannot get the client through security

a check is done on a system

the check is done on a system thst links with experian and from the clients credit file generates half a dozen multiple choice security questions

GingerBob_3

Huskyrunner wrote: »

i worked for barclays in the past for my sins and maybe too help here

this type of check is usually an identity check performed by either barclays telephone banking team or barclaycards telephone banking team. At barclays its usually done if a client calls in and is not registered for telephone and wants too do one of the following

change the address on the records

or perform a large third party payment

or the telephone banking advisor cannot get the client through security

a check is done on a system

the check is done on a system thst links with experian and from the clients credit file generates half a dozen multiple choice security questions

So you get see - possibly - stuff like who the client has a mortgage with, who he has mobile phone contract with - that kind of thing?

Huskyrunner

yes it will be at first the advisor will read a disclosure statement explaining what they are gunna do, get consent, they should explain a soft imprint is made on the clients credit file

then dob/post code/house number

then half a dozen questions like gingerbob described

ie have you lived at any of the fouraddreeses?......
have you had a mobile phone with the following?..
have you lived with?....

etc

all a pain in the bum at the time but helpful and prevents branch visits with id for the client