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Emails won't delete.

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I've got some emails in my Junk email folders.

When I try to "delete" them to the Deleted items folders, I get the message "An unknown error has occurred.", and they won't move/delete.

I'm using Windows Live Mail.

Any ideas?

Comments

  • grumpycrab
    grumpycrab Posts: 5,025 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Bake Off Boss!
    Sounds like IMAP folder/sync issues. Goto the webmail of your email provider and delete them from there (if they're there).
    If you put your general location in your Profile, somebody here may be able to come and help you.
  • Odd thing is, those emails which go into the Inboxes (ie. those not classed as "Junk") delete no problem :huh:
  • Robisere
    Robisere Posts: 3,237 Forumite
    Ninth Anniversary 1,000 Posts Photogenic Combo Breaker
    I am using Live Mail too and had this problem once.

    Go into 'Junk' and right click each one, mark as 'Not Junk' and it goes back into your Inbox. WITHOUT CLICKING them, check each box at left of each message and Delete them as one Delete.
    I think this job really needs
    a much bigger hammer.
  • I've managed to move and delete a couple Robisere, but for the rest, when I right click and choose "Mark as not junk", I get the same "An unknown error has occurred." message. :mad:
  • Managed it, by manually dragging them, one at a time, to the Inbox, then deleting them, also one at a time, then deleting them, en masse, from the Deleted items folder.

    Oddly, when I was deleting them from the Inbox, in the preview pane, some said "The content of the message could not be found." :huh:
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