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Talk Talk: no emails until the 22 Feb they inform us.

tweeter
tweeter Posts: 3,958 Forumite
Part of the Furniture
edited 20 February 2016 at 10:09AM in Praise, vent & warnings
My emails had stopped coming for two days then briefly a few arrived yesterday and now they have stopped again. They informed me on the phone we'll have to wait until the 22 Feb before they put it right.

They say there's something wrong with their servers and will get back to me. I was wondering if they have been hacked again as this a long time to be without their email service and I can't be the only one.

I'm also worried they have no email back up as some emails have not turned up when a few arrived yesterday then stopped again.

On this forum Talk Talk representatives try to brush you off from asking questions on here as they don't want more damming publicity after the hacking fiasco by asking you to register on their forum, but as I can't receive any emails I cannot register by replying to the reply email they send. Also, when I tried to register they refused my current email address with them so I gave up. :doh:

On their website its not obvious where their forum is situated.


Thanks for any replies in advance.


.
Peel back your baby's eyelid to find no nationality or religious identity mark there. Peer at your baby's eyes for them to reflect back just people-throw away your flags and religious symbols...



Comments

  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    In this day and age you should not be relying on an ISPs email service . Especially if some of your mail is critical .

    The TT email problem has been posted in the last few days and referenced from TT rep .
  • tweeter
    tweeter Posts: 3,958 Forumite
    Part of the Furniture
    edited 19 February 2016 at 1:11PM
    This the first time that its gone haywire with them since I started out with Tiscali, who where then taken over by Talk Talk, which was years ago. My Yahoo account has given me problems in the past as well.


    Browntoa on Discussion Time has kindly supplied the link below which is very illuminating.

    http://downdetector.co.uk/problems/talktalk
    Peel back your baby's eyelid to find no nationality or religious identity mark there. Peer at your baby's eyes for them to reflect back just people-throw away your flags and religious symbols...



  • zaax
    zaax Posts: 1,913 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    use google mail to get them
    Do you want your money back, and a bit more, search for 'money claim online' - They don't like it up 'em Captain Mainwaring
  • Why would anyone in their right mind use an isp email service these days?
    Either get your own website or use webmail. There's simply no excuse.
  • pappa_golf
    pappa_golf Posts: 8,895 Forumite
    1,000 Posts Combo Breaker
    [QUOTE=thriftymanc;70186074]TalkTalk refuse to send any email correspondence to any email address other than the ISP address that comes with a TalkTalk account. I have no choice. I use another email address for everything else.[/QUOTE]




    NO THEY DO NOT!


    I have had 2 x tt accounts and you set the preference WHERE you want to receive there junk


    in fact I don,t even think I have a TT email account


    get yourself a GMX.co.uk account , run thru thunderbird or outlook , GMX delivers less junk than gmail
    Save a Rachael

    buy a share in crapita
  • TalkTalk
    TalkTalk Posts: 1,948 Organisation Representative
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Hi Thriftymanc

    If you need help changing the email address please contact us through our community which can be
    found via our website or via twitter (@TalkTalkCare) were we will be able to help you further.

    Thanks

    Vicky
    Official Company Representative
    I am the official company representative of Talk Talk. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
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