win 10 store

peter_the_piper

Had a hiccup with oh's laptop which suddenly lost the start menu, checked and reinstalled as per the instructions on here http://home.bt.com/tech-gadgets/computing/has-your-windows-10-start-menu-stopped-working-here-are-four-ways-to-fix-it-11364000314532

However win app store and some apps are not working, they load with a blue screen and some writing along the top. It disappears too quick to write down though.
Am now stumped, can anyone help?

pappa_golf

rollback / factory reset time? , it will leave a txt file on your d/top showing proggies that it has deleted

peter_the_piper

Thanks
Before I go this far I'm doing a system restore to before the last update time when the problem surfaced.

grumpycrab

peter_the_piper wrote: »

Thanks
Before I go this far I'm doing a system restore to before the last update time when the problem surfaced.

If that's a question then yes, try a restore to Jan. BUT your first post said "checked and reinstalled as per the instructions". What did you reinstall?

peter_the_piper

System File Checker as per number 1 on the link shown. Anyway, thanks for the help, a system restore back to 31/01/2016 seems to have worked and all are back to where they should be, fingers crossed.