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New Laptop
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aardvaak
Posts: 5,834 Forumite
in Techie Stuff
I have just purchased a new HP Laptop from Tesco running Win 8.1 it said - do I want to upgrade to Win 10 which I said yes but the download starts then says it failed.
Does anyone have any ideas why this is and how I correct it?
Does anyone have any ideas why this is and how I correct it?
0
Comments
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can you post a screenshot of the message when it fails? are there any error messages or anything like that?
I have experienced on the mother-in-law's machine that the graphic card drivers are not compatible with Win10 therefore failed...0 -
can you post a screenshot of the message when it fails? are there any error messages or anything like that?
I have experienced on the mother-in-law's machine that the graphic card drivers are not compatible with Win10 therefore failed...
Ok will do - what do you do if the graphic card drivers are not compatible- can I upgrade somewhere?0
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