Another Lowell/o2 case

minky604

Hi

Lowells have been writing to me for a while about an old o2 debt they say is outstanding. As I have no knowledge of a current debt I ignored the letters for a while but when they started threatening court action I decided to write to them and get it sorted. As I don't think I owe any money, back in December I wrote them a letter which I got from this forum. The letter disputed the debt and asked for evidence. 2-3 weeks later, I got a letter acknowledging receipt of my correspondence and 2-3 weeks after that I got another letter saying they were trying to get hold of the info I had requested. Now I have had another letter which reads as follows

"We write as we have an update on your account which we wish to discuss with you.

Please contct our team on 01..... as soon as possible.

If we do not hear from you within 14 days we will take this as your confirmation that this matter is no longer in dispute"

Obviously I am going to write to the telling them to poke it, but is there a standard "I have asked for info, you haven't provided it now go away" letter? If not, does any one have any advice on what I should say. I was thinking along the lines of 1. I won't be ringing, all correspondence will be via letter so I have a record. 2. Do not ever assume that I will give up disputing this. 3. I have asked for proof of the debt and until they provide it, I will not be corresponding with them again. 4. If I don't hear back in writing within 14 days I will assume the matter is closed and I am not liable for anything. 5. If they write to me again without the info I have requested I will consider it to be harassment and take appropriate action

For info - I did have a bit of a battle years ago with o2 over a contact I cancelled but they say was not cancelled, I have no records as it was years and years ago and thought it was all done and dusted. I think Lowells may be chasing something that was either sorted or is now about 9 years old, but maybe less than that. I am really not sure.

sourcrates

Hi,

9 years old ?

I'd send the statute barred letter, let them amuse themselves for a while longer, you may find its the last you hear of it.

minky604

To be honst I am not sure if it is 9 years ago or not, I am just basing that on my memory of where I think I lived when I think I had that phone. I am worried that if it is not SB that if I send that letter and it was 5 years and 10 months ago (for example) I will end up owing them.