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Vent: MSE Energy Club

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Comments

  • MSE_Dan_L
    MSE_Dan_L Posts: 655 MSE Staff
    M271 wrote: »
    I signed up today on MSE via moneysupermarket but it didn't ask for a MPRN number, just asked how long I had been at my present address plus address contact details, date of birth, mothers maiden name and bank account details. Maybe there are different fields to complete depending on circumstances or is there another form to complete which comes from BG?
    Hi M271 - there shouldn't be any more form filling from here.

    We only ask your MPAN/MPRN if we can't find a match back from the national database.
  • minimike2
    minimike2 Posts: 2,210 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Not sure if it has anything to do with the fact my gas is carried by an independent carrier - I seem to recall having this question asked many years ago when I moved supplier and they were unable to match me to a database. Maybe if your's is not carried by an independent carrier then you appear on the database and as such do not need to be asked?

    My best guess :)
  • System
    System Posts: 178,365 Community Admin
    10,000 Posts Photogenic Name Dropper
    minimike2 wrote: »
    Not sure if it has anything to do with the fact my gas is carried by an independent carrier - I seem to recall having this question asked many years ago when I moved supplier and they were unable to match me to a database. Maybe if your's is not carried by an independent carrier then you appear on the database and as such do not need to be asked?

    My best guess :)

    It is exactly that. IGT gas meter numbers are not readily available to all suppliers. There is a new IT system being rolled out with is (was) due to go live in October 2015.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
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