We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

PLEASE READ BEFORE POSTING: Hello Forumites! In order to help keep the Forum a useful, safe and friendly place for our users, discussions around non-MoneySaving matters are not permitted per the Forum rules. While we understand that mentioning house prices may sometimes be relevant to a user's specific MoneySaving situation, we ask that you please avoid veering into broad, general debates about the market, the economy and politics, as these can unfortunately lead to abusive or hateful behaviour. Threads that are found to have derailed into wider discussions may be removed. Users who repeatedly disregard this may have their Forum account banned. Please also avoid posting personally identifiable information, including links to your own online property listing which may reveal your address. Thank you for your understanding.
The MSE Forum Team would like to wish you all a very Happy New Year. However, we know this time of year can be difficult for some. If you're struggling during the festive period, here's a list of organisations that might be able to help
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Has MSE helped you to save or reclaim money this year? Share your 2025 MoneySaving success stories!

New build and residential management company

I'm in the process of buying a new build (freehold) on a development consisting of around 70 houses.


The solicitor has informed that the development will be private (therefore roads / paths not to be adopted by council). I did ask at sales office if road was to be adopted by highways and they said yes!!


The residents will pay an annual service / maintenance charge to a agent who will maintain the landscaping, highways, lighting etc for £221 (year 1 costs).


What has people's experiences been with residential management companies?

Comments

  • Pete9501
    Pete9501 Posts: 427 Forumite
    Tenth Anniversary
    We bailed out when our service charges reached £2400 a year on a 4 bed freehold property, 10 years old. That fee included bldgs insurance, water, exterior decorating and gardens, plus reservce fund. I have seen the accounts and there wasn't much that could easily be done to reduce them substantially. The reserve was needed for the big bills coming in the future like new tarmac, street lighting etc.

    The last of the 4 management companies were just about okay so would give them 6/10, you can work out the other scores.

    Think twice before you proceed, oh and the house prices took a massive dive on the new prices and are only now after 10 years back to were they started from. Thankfully we bought at the bottom so didn't loose but the previous owner did.
  • vw100
    vw100 Posts: 306 Forumite
    Sixth Anniversary 100 Posts
    A close friend of mine brought a new build flat and the road of the new estate site was private for the first year and then it was adopted by the council. Each year the service charge went up. It started at about £1000 approx. inc ground rent and over the years crept up to £1350. He soon sold up for a bigger place, but these pesky service charges especially when the management company don't deliver value can be annoying. Do you know who the management agent is?
  • comeandgo
    comeandgo Posts: 5,930 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Well are the roads being adopted? We have a residents association and it controls the management company and our bills have not risen much in ten years and we have a lot of land and streams jointly owned by all residents. Our roads have now been adopted. The management company know if they try and increase their management fees we will sack them.
  • abbe89
    abbe89 Posts: 289 Forumite
    The flat I bought in August is managed by an Estate Management company. The whole development is covered by them, and our roads are still privately owned and not adopted by the council.

    Currently paying about £45 a month service charge, but got a letter last month saying that my account with them was being credited with £150 as they'd actually made some savings - I think the major one was the cleaning bill for communal areas, went down about £2000.

    My one gripe is they can be a bit slow to get things sorted - the exterior light outside the bin shed only stays for a very short time, only just long enough to open the gate. They've said they'd reprogramme the sensor - still waiting for that to happen. Other than that though, no complaints.

    All this said though, it's still early days, I've only been there about 6 months and the estate is just coming up to 3 years old. Who knows what might happen with them next year!
  • Thanks for your responses.

    The roads are not being adopted, probably not being built to an adoptable standard to save costs for tbe builders. So my concern is the cost of repair of roads in few years time when wear and tear creeps in and the affect this will have on service charges. Also the affect on house price if we come to sell...will it be much less compared to similar properties on the market.

    The agent is developer eyes.
  • Guest101
    Guest101 Posts: 15,764 Forumite
    Id be watchful that the developer licensing the parking management to a 3rd party.....
  • patman99
    patman99 Posts: 8,532 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Photogenic
    There is nothing stopping the residents getting together and approaching the Council to get them to adopt the roads.
    The process is quite long and there may be a few forms to fill-in.

    As for the management company, google 'right to manage' for info about how to kick out the manco and manage the site yourselves.
    Never Knowingly Understood.

    Member #1 of £1,000 challenge - £13.74/ £1000 (that's 1.374%)

    3-6 month EF £0/£3600 (that's 0 days worth)

  • marksoton
    marksoton Posts: 17,516 Forumite
    The roads are not being adopted, probably not being built to an adoptable standard to save costs for tbe builders. So my concern is the cost of repair of roads in few years time when wear and tear creeps in

    This would worry me. Massively.
  • Jon_B_2
    Jon_B_2 Posts: 832 Forumite
    500 Posts
    marksoton wrote: »
    This would worry me. Massively.
    +1, this is not common practice.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 353K Banking & Borrowing
  • 253.9K Reduce Debt & Boost Income
  • 454.8K Spending & Discounts
  • 246.1K Work, Benefits & Business
  • 602.2K Mortgages, Homes & Bills
  • 177.8K Life & Family
  • 260K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.