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FaceTime and Whatsapp breaking up

After using either FaceTime (video or audio) or WhatsApp calls for around 10 minutes the sound and/or picture is breaking up. We can see/hear the other person but we are freezing at their end.

Any ideas? We've only tried in the house. We're in Spain with a consistent 20mb connection and internet TV works fine (even if on when calls are freezing).

Thanks.
A positive attitude may not solve all your problems, but it will annoy enough people to make it worth the effort
:) Mortgage Balance = £0 :)
"Do what others won't early in life so you can do what others can't later in life"

Comments

  • Strider590
    Strider590 Posts: 11,874 Forumite
    What's your upload speed? Your clearly having issues sending data, but not in receiving it.
    “I may not agree with you, but I will defend to the death your right to make an a** of yourself.”

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  • gallygirl
    gallygirl Posts: 17,240 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Strider590 wrote: »
    What's your upload speed? Your clearly having issues sending data, but not in receiving it.
    That's a bit obvious really when you think about it :o. Just done a test - upload only around 1mb as opposed to download which is presently fluctuating between 4 & 11. What is strange is why it will work for 10 mins ok?
    A positive attitude may not solve all your problems, but it will annoy enough people to make it worth the effort
    :) Mortgage Balance = £0 :)
    "Do what others won't early in life so you can do what others can't later in life"
  • Spanish fly throttling perhaps , it could be the Spanish ISP ??
    4.8kWp 12x400W Longhi 9.6 kWh battery Giv-hy 5.0 Inverter, WSW facing Essex . Aint no sunshine ☀️ Octopus gas fixed dec 24 @ 5.74 tracker again+ Octopus Intelligent Flux leccy

    CEC Email energyclub@moneysavingexpert.com
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