AI Scheme Letters?

Gunstar

Hi Folks,

I'm after a little help as I have no idea on this.

Basically I have the initial letter tell me that I may be entitled to compensation and I must claim before 18 March 2016.

I also have the "Card Security Product: Compensation Claim Form" with the section I need to complete to say why I want to be considered.

So basically I have no idea what product/card this was for, whether I'm entitled, whether it's worth doing or its even legit? Also the card was not lost or stolen.

I looked at the templates here: http://www.moneysavingexpert.com/credit-cards/Sentinel-Affinion-card-protection#write but still not sure what the best course of action is.

Any help most appreciated, thank you in advanced!

Gunstar

Moneyineptitude wrote: »

Just write what you know. As long as it's the truth you have nothing to worry about. If there is something you don't know, then just put "don't know".

Remember that you were written to, so you aren't instigating the complaint from scratch.

Yeah fair point. I've not tried to claim anything back before so new territory for me!

[Deleted User]

Just write what you know. As long as it's the truth you have nothing to worry about. If there is something you don't know, then just put "don't know".

Remember that you were written to, so you aren't instigating the complaint from scratch.

Large thread on this already;
https://forums.moneysavingexpert.com/discussion/5326691