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Bank error -advice

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Hi asking for a friend. My friend was involved in extremely nasty divorce. A business was involved the ex was very under hand and my friends dad ended up losing about £70,000. My friend recently went into a building society to update her children's accounts and whilst she was there the cashier asked her if she wanted to know how much was in her other account. She was unaware of this account it was a business account with her name and her ex with two other signatories. There was £10,000 and the cashier asked if she wanted the money. my friend said are you sure I can have it and the cashier confirmed she could. My friend went back the next day and asked again if she could have it and the cashier handed it over. My friend had resigned from the company and she is unsure as to why the ex had not taken her name off the account esp considering how conniving he is. the bank has now written to her saying they made a mistake and there should have been two signatories and they want her to contact them. Where does she stand? She is pretty sure she is going to have to give it back but her ex pays minimum amount for the children and she would like to be able to give it to them. Any advice would be appreciated.

Comments

  • Well he noticed then that it was taken from the account and kicked up a fuss, Looking at this another way the bank claims it needs two people to sign for the removal of funds and if she knew nothing of this account then her signature has been defrauded before so I would go to him first if the amount of £70.000 is genuine that was taken and state it is coming off that amount that he took.

    As for the bank make them aware of the two signatures required and say it is being dealt with between both parties involved thus meaning they can close the case, If they do not accept this then remind them that she never signed anything on this account due to having no knowledge of it.
  • She can either give it back in one lump sum, or ask for a repayment plan if that isn't possible.

    However, if it was very recent, the bank would be looking for a lump sum.
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