Beyond Television

tobago22

Anyone had any experience of a firm called Beyond Television. Ordered a TV from them yesterday-have tried to phone them all day today to arrange delivery but no response. Have left messages and emails but no reply.

zorber

i have had 2 tvs in the last 2 years and i have had no problem using the company.not sure why they dont answer the phones though.

Nile

Hello tobago22

I'll move your thread to 'The (Consumer) Vent' board.

Hi, Martin’s asked me to post this in these circumstances: I’ve asked Board Guides to move threads if they’ll receive a better response elsewhere(please see this rule) so this post/thread has been moved to another board, where it should get more replies. If you have any questions about this policy please email [EMAIL="abuse@moneysavingexpert.com"]abuse@moneysavingexpert.com[/EMAIL].

Regards

Nile

njd967

I am also having problems getting any response either by phone or email. I received a damaged TV that was collected by courier last Wednesday and I have been unable to get anyone to call or email me back since. I have taken the step of contacting my CC company who also tried unsuccessfully to contact them by phone. I am suspecting the worst!!

njd967

Just received a call from Beyond television and have been promised that the TV will be delivered tomorrow morning.... let's wait and see but the signs are far more promising!!

Mikedotnet

I paid an extra £20 to get a Home cinema system delivered by 1PM today from Beyond Television. Its now 4PM and its not here - all my emails have been ignored. The tracking system says its still on the lorry on route to my local depot and has been since last night.

I have never known such poor customer service.:mad: