unable to install windows updates on W7

moneypooh

please help, my current pc on W7 will not install updates it gets stuck after one or 2 then just stalls.


No very techie so simple solution if possible as I don't want to pay the fees some PC people around where I live want to charge.


Thanks in advance for any help.

[Deleted User]

Hi,

if you have a lot to do try splitting them and doing a few at a time, it might be one particular one that is causing the problem.

moneypooh

64!!!! and gets stuck on number 2

marleyboy

Open Windows Updates and de-select the updates you don't want installed, then right click on them and select "hide", you can unhide them later when you get things sorted out.

esuhl

You could try running the "System Update Readiness Tool", which will try to fix Windows Update problems:

http://windows.microsoft.com/en-gb/windows7/what-is-the-system-update-readiness-tool

[Deleted User]

Hi,

moneypooh wrote: »

64!!!! and gets stuck on number 2

untick number 2 and try again.

forgotmyname

Is number 2 downloading windows 10?

tazwhoever

esuhl wrote: »

You could try running the "System Update Readiness Tool", which will try to fix Windows Update problems:

http://windows.microsoft.com/en-gb/windows7/what-is-the-system-update-readiness-tool

OP - do this, I did this few days ago when I upgraded my OS from vista to win 7. also in your windows update only download " important " untick recommended and options downloads.

moneypooh

tazwhoever wrote: »

OP - do this, I did this few days ago when I upgraded my OS from vista to win 7. also in your windows update only download " important " untick recommended and options downloads.

That hasn't worked neither has deleting number 2

AndyPix

Try the fix-it tool from Microsoft that fixes issues with the update service etc ..

https://support.microsoft.com/en-gb/mats/windows_update/en?wa=wsignin1.0

Andy

grumpycrab

Quite a few reports of this. I think its Microsoft "encouraging" 7 users to upgrade to 10. Or have a scan here
http://answers.microsoft.com/en-us/windows/forum/windows_7-update/windows-update-remains-at-checking-for-updates/ff3c442e-79a6-40d3-ac35-29e130cebef1