Wireless internet problems!

shew

Hello all! I've recently bought a new laptop: Asus Z53JR-AP089C Intel Centrino Core 2 Duo T5300. It is running Vista. (which perhaps could be one of my problems?!) It has wireless built in, but I can't seem to connect to the internet. The router is Netgear and at a guess, I think it's been here for about 3 years. When I try to connect to a network the laptop can see that the netgear network is there but when I try to connect to the netgear network it says "Wireless association failed because Windows did not receive any response from the wireless router or access point". The signal tends to be good or excellent so it can't be that which is causing the problem. The desktop is able to connect to the internet through netgear no problem at all. My previous laptops before they suffered their untimely deaths were able to connect to netgear with a wireless card. As wireless is built in in this computer it doesn't have an option for inserting a wireless card.

If anyone could give me any advice I'd be very grateful indeed! Thank you!

Chippy_Minton

Is MAC address filtering (or 'Wireless Station Access List' as Netgear call it) enabled in the router? If so, try adding the MAC address of the laptop by clicking http://192.168.0.1 and logging into router config.

Which model Netgear is it? Try updating the router firmware - they may have updated it for Vista. Upgrade the firmware from a wired (Ethernet) connection.

shew

The Netgear router is DG834G.

When I click http://192.168.0.1 it asks for a username and password... unfortunately I don't know what I'd need to enter here?! It's was my father's router and unfortunately he's not alive for me to ask.

Thanks Chippy_Minton for your help! I really appreciate it.

shew

I have just tried the default username and passwords of admin, password and admin, 1234 and sadly neither of them work so he must have changed it. I don't want to completely reset the router unless I can be certain that this is what's causing the problems as I'm worried I may cause even more problems!

Toxteth_OGrady

albertross wrote: »

Could you ask "he" what it is?

Not if you read post #3

:cool:

TOG

shew

no albertross, as I said in my previous post it was my father's but sadly he died so I have no way of finding out the password. Nothing is ever simple..!

albertross_2

Oh,:o I am sorry, I missed that bit!

Unless you have another PC with it saved, then a reset is the only thing you can do.

http://www.nirsoft.net/utils/wireless_key.html

Chippy_Minton

Yes, username is admin and default password is password. You'll have to reset the router if you want to check the settings and don't know the password.

To see if MAC filtering is enabled, click Wireless Settings, then Setup Access List. If Turn Access Control On is ticked, it means MAC filtering is enabled.

Which version DG834G is? Probably v1 if it's 3 years old. See http://kbserver.netgear.com/products/DG834G.asp
If it's the v1 or v2 , it doesn't look like it supports Vista - http://kbserver.netgear.com/kb_web_files/n101649.asp#vista_wirelessrouter (at least wirelessly, should work ok wired).

shew

Is there any way I could install an xp driver of some sort and hope it'll connect? I don't really know what I'm talking about... but if I do a reset I won't have any of the information to set it up again either, i.e. the ISP username and passwords... Oh dear...

shew

Chippy_Minton, thanks for your post. Yes, it's version 2.

albertross_2

Is the desktop you have wired to the router, or wireless?

Could you get the isp pwd from the isp or any paperwork that he may have left?