We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Hotel quote undercharged me - Do they have to commit to this £

blondekitten
blondekitten Posts: 1 Newbie
in Consumer rights
I have received booking confirmation from a hotel for a summer holiday in the UK. I can clearly see they have seriously undercharged me. However, the booking has been confirmed, with a confirmed total. Does the hotel have to honour this lower rate now I have booking confirmation?

Comments

  • glentoran99
    glentoran99 Posts: 5,825 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Debt-free and Proud!
    no they dont
  • naedanger
    naedanger Posts: 3,105 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    blondekitten wrote: »
    I have received booking confirmation from a hotel for a summer holiday in the UK. I can clearly see they have seriously undercharged me. However, the booking has been confirmed, with a confirmed total. Does the hotel have to honour this lower rate now I have booking confirmation?

    No they don't if (as it seems) you were aware of their mistake when you accepted the contract.

    See what is said about "unilateral mistake" in the following link:

    http://www.inbrief.co.uk/contract-law/mistakes-in-contracts.htm
  • Poppie68
    Poppie68 Posts: 4,881 Forumite
    Tenth Anniversary Combo Breaker
    Give them a call, confirm the correct price and see if you can negotiate on the price.
  • paddyrg
    paddyrg Posts: 13,543 Forumite
    Better to sort it out now whilst you have the moral high ground and can bargain for an upgrade, rather than wait until you arrive and find they've no room for you, or that they cancel the day before you travel, or similar!

    The chances of an upgrade are pretty decent, maybe a better view, or a coffee maker or larger room, that kind of thing :)
This discussion has been closed.
★ ★ ★ Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 354K Banking & Borrowing
  • 254.3K Reduce Debt & Boost Income
  • 455.2K Spending & Discounts
  • 247K Work, Benefits & Business
  • 603.6K Mortgages, Homes & Bills
  • 178.3K Life & Family
  • 261.1K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.
Update Your Picture