Bailing-out halfway through a switch

alanwsg

I initiated a switch from Sainsburys to GB energy on 19th Jan.
However, since then it's become pretty clear they're a cowboy outfit - I've had to give them my details three times and Emails never get replied to.

I received a letter from GB energy dated 4th Feb giving details of the switch and saying the two weeks cooling-off period starts now (They originally stated 19th Jan when I signed up).

However, I've had an Email from Sainsburys saying they will stop supplying gas on 18th Feb as another supplier has requested a switch.

GB have set up a DD on my account but haven't taken any money yet - they originally said the first payment would be on 9th Feb (didn't happen) but the latest letter says in a couple of weeks.

I'm considering cancelling but wondering how much hassle it will cause as the switch is obviously in some sort of progress. I'm looking at the MSE collective switch to BG, that hadn't been announced when I started all of this.

Any thoughts on the best course of action?

macman

Sounds like your gas switch date is already beyond the cooling-off date, however you can try to cancel based on the letter you received from GB.
Switch dates for dual fuel are frequently not on the same day for both services.
You need to cancel the DD,not the supplier. All they can do is fail to draw on it.