Tesco Under Counter Freezer

Hi

Hope some kind soul can help me. I have been trying to buy a under counter freezer from Tesco.com for the past 2 hours. Found one I liked put it in the basket. There is no where as far as I can see where you can ask and pay to have the old freezer removed and recycled. Phoned up customer services - no help at all, he advised asking them when they phone to arrange a delivery date. Yet it clearly says you have to pay for this when you order - how? He also advised me I couldn't add clubcard vouchers to help pay for it. Really?

Thanks

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