Warm Home Discount Refund

lynxptc

I am with EDF and have just received my warm home discount rebate of £140 which has put my account in credit by exactly that amount. I am a low electricity user and only pay £14 a month so the warm home rebate will most likely cover my usage for the entire year.

I would like to know if I can request that £140 as a refund or can it only be left on the account for electricity usage?

HappyMJ

lynxptc wrote: »

I am with EDF and have just received my warm home discount rebate of £140 which has put my account in credit by exactly that amount. I am a low electricity user and only pay £14 a month so the warm home rebate will most likely cover my usage for the entire year.

I would like to know if I can request that £140 as a refund or can it only be left on the account for electricity usage?

You leave it on the account. You can reduce your DD to £5 per month which is usually the minimum they'll accept to be eligible for DD discounts.

Are you really using such little electric? I figure it out using the figures on my bill of around 800kWh per year. The fridge alone would use half of that and the gas central heating would use a quarter of that to run the electric pump. Then you've got all the other things such as the washing machine, lighting, TV, computer, mobile phone chargers, router, microwave, oven (if not gas), vacuum cleaner, iron etc....

That's quite low. You could switch to a dual fuel tariff and use the £5 monthly payment towards both electricity and gas.

lynxptc

Yes I'm a very low electricity user. I live in a bedsit. I only have electricity, no gas and my direct debit is currently £14.00. Thank you for the advice, I will try and get them to reduce the direct debit to the lowest amount.

It would have been nice to get the £140 as a refund. If I switch supplier I assume I'll lose the £140 on the account?

HappyMJ

lynxptc wrote: »

Yes I'm a very low electricity user. I live in a bedsit. I only have electricity, no gas and my direct debit is currently £14.00. Thank you for the advice, I will try and get them to reduce the direct debit to the lowest amount.

It would have been nice to get the £140 as a refund. If I switch supplier I assume I'll lose the £140 on the account?

You can get that back if you switch when you supply the final meter readings for the account.

Has the £14 monthly direct debit been calculated using the £140 Warm Home Discount so you actually use £320 of electricity each year including the £12 Government Electricity Rebate each year?

What fuel do you use for heating? Hot water? Cooking?

lynxptc

I just have electricity in my property. So if I switch I'll get that back? How will that be, by refund or transfer to the new supplier?