Damage to belongings from leaking can of drink?

powerful_Rogue

matilda.cs wrote: »

the charger was a portable charger, it had no pins or sharp edges?
The video clearly shows that the ring pull hasn't been lifted. I appreciate you playing devils advocate, but you're not very convincing!

Not playing devils advocate in the slightest. However any object/knock could cause the seal to break whilst in your bag.

You've got an uphill struggle to prove £250 worth of damage due to a manufacturing fault. What is the actual break down of your total you're wishing to claim?

Its all well and good everyone agreeing with you, however its yourself that will have the get the can tested, put together an evidence bundle and then explain this in court.

Did it not notice it leak whilst placing it into your bag?

powerful_Rogue

matilda.cs wrote: »

Wait, LBA to Boots or to Monster?

Your contract is with Boots.

wealdroam

What have Boots said about this?

After all, it was Boots you bought the can from, and they have a responsibility for the quality of the goods they supplied to you.

naedanger

To the op:

I think the onus will be on you to show, on the balance of probability, that the damage was present when you bought the can. Looking at the video in post 15 I think you might find that difficult. It seems quite plausible to me that the ring pull got caught on something and caused the seal to break. However that is just my inexpert, personal opinion. A court judge might take the opposite view.

matilda.cs

I haven't contacted Boots yet. My immediate action was to contact Monster, who were initially very helpful and said they would sort it out.
I need to contact Boots as my next port of call.
I don't think it is possible to lift a ring pull, enough to open the can, and the ring pull to go back to its original position? Doesn't it normally remain raised? Anyway, I'm now contacting Monster to request a return of the can, and a copy of all their evidence.

bris

So why wasn't it leaking in the shop? Something happened to it is the obvious answer.

Silver-Surfer_2

matilda.cs wrote: »

I haven't contacted Boots yet. My immediate action was to contact Monster, who were initially very helpful and said they would sort it out.
I need to contact Boots as my next port of call.
I don't think it is possible to lift a ring pull, enough to open the can, and the ring pull to go back to its original position? Doesn't it normally remain raised? Anyway, I'm now contacting Monster to request a return of the can, and a copy of all their evidence.

It is.

bris wrote: »

So why wasn't it leaking in the shop? Something happened to it is the obvious answer.

Probably because it was stored upright.

powerful_Rogue

Whats the break down of the £250 you are attempting to claim?

shaun_from_Africa

bris wrote: »

So why wasn't it leaking in the shop? Something happened to it is the obvious answer.

Why is that the obvious answer?


The video clearly shows that the leak was from the top of the can so unless that can was placed upside down on the shelf, how could it leak?
If the hole/fault had been there for some time, there would be no gas pressure left in the tin (if this drink is carbonated), so even moving the tin around wouldn't cause any of the contents to come out until it was put on its side or totally upside down.

neilmcl

powerful_Rogue wrote: »

Not playing devils advocate in the slightest. However any object/knock could cause the seal to break whilst in your bag.

You do it and let us know how easy it is then, I would be very surprised if indeed it was that simple.