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Cheap energy club problems completing switch
Hi - any advice welcome ...
In the process of switching via the Cheap Energy Club - going with British Gas as the cheapest tariff - we're already with Sainsbury's from last years switch.
Completed the whole form (three times!) including bank details but when we click 'proceed' it keeps telling us our bank details are incorrect - but they are not!
The only problem that we can see is that the form does not accept spaces nor '&' so our account name, which is in the form of "AB & CD JONES" - comes out as ABCDJONES
We tried it with just one of our names but still get 'ABERNETHYJONES' rather than 'ABERNETHY JONES'
Anyone else having problems or got some advice?
In the process of switching via the Cheap Energy Club - going with British Gas as the cheapest tariff - we're already with Sainsbury's from last years switch.
Completed the whole form (three times!) including bank details but when we click 'proceed' it keeps telling us our bank details are incorrect - but they are not!
The only problem that we can see is that the form does not accept spaces nor '&' so our account name, which is in the form of "AB & CD JONES" - comes out as ABCDJONES
We tried it with just one of our names but still get 'ABERNETHYJONES' rather than 'ABERNETHY JONES'
Anyone else having problems or got some advice?
0
Comments
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It just did it on the 4th attempt so perseverance is the key to anyone else having problems ...0
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