Do new builds come with some sort of warranty other than NHBC?

hieveryone

Just a quick question - I moved into a new build house in June 2015.

Today, one of my neighbours came to tell me that a roof tile has come off my roof :eek: and sure enough, when I went to look there is one tile (ridge tile) off, and another probably just waiting for a half decent gust to fall down.

I contacted the house builder to query whether this could be fixed, and was directed to my house insurance! :eek:

Am I naive to think that a house roof tiles less than a year off shouldn't be falling off already?

Thanks in advance

eddddy

Are you saying that the house does or doesn't have an NHBC warranty?

If it has...

During the first 2 years - builder warranty and NHBC Guarantee
The builder is responsible for putting right any damage caused by their failure to build to the NHBC Standards.

See: http://www.nhbc.co.uk/Warrantiesandcover/Homeowners/WhatdoesBuildmarkcover/

If it hasn't got an NHBC warranty, and you have a mortgage, it almost certainly has a different 10 year warranty - which you can check the terms of.


But if the damage was caused by a storm, that would be covered by your buildings insurance rather than a warranty. But the excess and increased premiums for 5 years probably means it's not economic to claim for a job this size. Better to get a local builder/handyman.

hieveryone

eddddy wrote: »

Are you saying that the house does or doesn't have an NHBC warranty?

If it has...


If it hasn't got an NHBC warranty, and you have a mortgage, it almost certainly has a different 10 year warranty - which you can check the terms of.


But if the damage was caused by a storm, that would be covered by your buildings insurance rather than a warranty. But the excess and increased premiums for 5 years probably means it's not economic to claim for a job this size. Better to get a local builder/handyman.

My apologies - it DOES have an NHBC warranty, but looking at the conditions of this it didn't seem like it covered this damage.

I just (obviously naively) thought that a house less than a year old would be able to withstand a pretty disappointing storm - doesn't bode well for the future if this is Year 1 storm and tiles off already :eek: