Charge for ticket delivery

Keith_Williams_2

Hello everyone

I'm planning to buy some European rail tickets from a UK agency. There is a delivery option for First Class at £2, but a warning that unless I pay £10 for Special Delivery the company will not be responsible for the tickets if they are lost in the post.

Is this legal? I thought the supplier is responsible for the goods until they are delivered?

Thanks for your help.

pappa_golf

vote with your feet , they could send them signed for , for less than £2.


£10 is a nice top up for them.




shop elsewhere

isplumm

Keith_Williams wrote: »

Hello everyone

I'm planning to buy some European rail tickets from a UK agency. There is a delivery option for First Class at £2, but a warning that unless I pay £10 for Special Delivery the company will not be responsible for the tickets if they are lost in the post.

Is this legal? I thought the supplier is responsible for the goods until they are delivered?

Thanks for your help.

Hi,

Not sure which company you are planning on using - we used railbookers which were fine - but you can do a lot of this yourself - look at https://www.seat61.com.

Mark

bod1467

When I was in Germany last year I booked rail tickets online and got them sent to me by email as PDFs. I simply printed these out and used them without any problems.

(German railway efficiency was another matter entirely ... they obviously have a very good marketing department).