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Why can't I send e-mail??

mac123
mac123 Posts: 247 Forumite
Part of the Furniture 100 Posts Combo Breaker
Hi

I am having problems sending and replying to emails through Yahoo e-mail.

Everything in Yahoo Mail functions normally but when i click either reply or compose, the 'this page can not be displayed' page appears.......

'The page you are looking for is currently unavailable. The Web site might be experiencing technical difficulties, or you may need to adjust your browser settings.'

ETC ETC

Would this have something to do with the fact i recently installed Zone Alarm Firewall?? Do i need to adjust settings on this??

BTW - I have 3 Yahoo accounts and it's the same on all 3 and I can access them from work so it's definately a PC problem>.

Thanks

Comments

  • Browntoa
    Browntoa Posts: 49,612 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    might be the security settings are set too high in Internet explorer ??
    Ex forum ambassador

    Long term forum member
  • Paul_Varjak
    Paul_Varjak Posts: 4,627 Forumite
    Part of the Furniture 1,000 Posts Photogenic Combo Breaker
    mac123:

    Do you also have AVAST anti-virus installed? If so, there is an incompatibility problem between AVAST and ZONE-ALARM which means you cannot access certain sites (including Yahoo mail).

    www.avast.com/eng/webshield_issues.html#idt_6871

    Similar problems can also exist when using Zone Alarm with other anti-virus software (including AVG).

    Note that the 'fix' will mean that port 12080 will be 'open' to hackers when you are web browsing
  • mac123
    mac123 Posts: 247 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    thanks for your help - this problem has now been resolved

    I was running Norton Internet Security that came with this PC alongside ZoneAlarm, i removed N.I.S and it's fine now!

    Is ZoneAlarm on its own adequate security??

    Thanks again
  • Toxteth_OGrady
    Toxteth_OGrady Posts: 3,958 Forumite
    1,000 Posts Combo Breaker
    See here.

    :cool:

    TOG
    604!
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