We'd like to remind Forumites to please avoid political debate on the Forum. This is to keep it a safe and useful space for MoneySaving discussions. Threads that are - or become - political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

MSE News: Tastecard members stung by £40 fee after auto-renewal – don't be caught out

Restaurant discount scheme Tastecard is facing a catalogue of complaints and negative feedback from users stung by a £40 fee after being auto-renewed...
Read the full story:
'Tastecard members stung by £40 fee after auto-renewal – don't be caught out'
OfficialStamp.gif
Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to Forum? Intro Guide.

Comments

  • newpuppy
    newpuppy Posts: 45 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    A big thank you to MSE for a timely reminder about cancelling the autorenew on my TasteCard subscription. Phew!
  • minislim
    minislim Posts: 357 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    considering this low level dodgy way tastecard appears to be treating its customers, ripping them off and refusing to refund money.

    i do hope tastecard will not be endorsed any longer on here!
  • Roger1
    Roger1 Posts: 1,603 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    MSE wrote:
    Taste Marketing Ltd says Gourmet Society members are sent an email reminder 21 days before their membership expires, and that this email "clearly states the date that a cancellation code needs to be obtained by, the membership number and instruction on how to do this".
    That's what they're telling me, except that the renewal e-mail was sent and received after it was too late to cancel.

    They're trying to give me the runaround, and are even referring to a phone call I didn't make. I get the impression that they're making things up as they go along.

    I'm pursuing.
  • 10 seperate occasions customers are told about autorenewals....so where is the responsibility from those who have not tried to cancel and been caught out?
    Don't trust a forum for advice. Get proper paid advice. Any advice given should always be checked
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 348.2K Banking & Borrowing
  • 252.1K Reduce Debt & Boost Income
  • 452.3K Spending & Discounts
  • 240.7K Work, Benefits & Business
  • 617K Mortgages, Homes & Bills
  • 175.6K Life & Family
  • 253.9K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 15.1K Coronavirus Support Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.