First direct - can't generate code

JustAnotherSaver

The old app i had on my phone was fine. I could generate codes no problem.
Then i got the message as i tried to use it today ... i HAVE to update it :-/

So i did, and now i can't generate codes at all. It logs me in, takes me straight to my account list & from there i can't find where to generate codes at all.

Any ideas?

maas

below where you put your pw in it says generate code. I missed it the first time

JustAnotherSaver

I'll upload a screenshot tomorrow but it doesn't say that at all on mine.

Ballard

It should be between the password box and the 'protecting your money' thing. It is in mine anyway so unless your download went a bit wonky it should be there for you too.

JustAnotherSaver

I see "use secure key" but not generate code.
I also don't remember any such key

Gizmo247

Looks like you mobile has forgotten it is also a security key. Working OK here on IOS. Are you on Android?

You will probably have to ring up FD and re-activate your mobile.

JustAnotherSaver

Yeah that's what i had to do in the end. Long drawn out process but got it sorted in the end.

And i am iOS