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Post Office travel money card lost pin/access code?

4 Posts
in Credit cards
Hi guys! I'm new so please forgive me if this is posted in the wrong place.
I got a PO travel money card about a year ago, used it once and forgot about it. Now I need to use it again, my partner already put money on it then realised he didn't know the pin. We need the access code to reset the pin, or even to just get through to customer services, but we threw that away as soon as we activated the card as we didn't know we'd be needing it again. We travel tomorrow and we're in a pinch. Is there any way we can get a new pin or at least get the money that we put on it back?
Any help is appreciated!
I got a PO travel money card about a year ago, used it once and forgot about it. Now I need to use it again, my partner already put money on it then realised he didn't know the pin. We need the access code to reset the pin, or even to just get through to customer services, but we threw that away as soon as we activated the card as we didn't know we'd be needing it again. We travel tomorrow and we're in a pinch. Is there any way we can get a new pin or at least get the money that we put on it back?
Any help is appreciated!
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