NEW: Got questions about energy? Put them to Gary and Andrew from MSE's Utilities team during our energy-themed 'Ask An Expert' event. Check back here from Tuesday 9 August, 12pm

Post Office travel money card lost pin/access code?

in Credit cards
5 replies 16.5K views
Hi guys! I'm new so please forgive me if this is posted in the wrong place.

I got a PO travel money card about a year ago, used it once and forgot about it. Now I need to use it again, my partner already put money on it then realised he didn't know the pin. We need the access code to reset the pin, or even to just get through to customer services, but we threw that away as soon as we activated the card as we didn't know we'd be needing it again. We travel tomorrow and we're in a pinch. Is there any way we can get a new pin or at least get the money that we put on it back?

Any help is appreciated!


This discussion has been closed.
Latest MSE News and Guides

Homes, hornets & high heels

This week's MSE Forum highlights

MSE Forum

Kids eat for 'free' or £1 this summer

Little ones can enjoy hot meals for less

MSE Deals