We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

having issues while opening more than 1 BOS Classic Vantage account.

Options
Hello

As per This Link it is possible for one to have 3 Classic Vantage account. So far i have managed to get one but when i am trying to open another online it is not allowing me to open classic vantage and instead offering me basic account. Does anyone here know and have been successful getting more than one account??

Please note that I have checked my credit score and there are no issues there :beer: ... just in case someone thinks that can be the reason.

Thanks for all your guidance :)

Comments

  • colsten
    colsten Posts: 17,597 Forumite
    10,000 Posts Seventh Anniversary Photogenic Name Dropper
    Similar has been reported by a few people recently. You could try and apply via the phone but the result will likely be the same. BOS don't have to let everyone have 3 Vantage accounts, and may be they have clamped down on the max number now, although the T&Cs still state a max of three.

    The other option you could try is to apply for a normal Classic account, and then try upgrading it when it's open.
  • colsten wrote: »
    The other option you could try is to apply for a normal Classic account, and then try upgrading it when it's open.

    Tried that... now waiting for account to appear in my online banking with (hopefully) option to upgrade... else will have to have try upgrade on phone
  • DKK
    DKK Posts: 11 Forumite
    I had no problems opening my 2nd Vantage account about three weeks ago, having opened my first one only a few months back.
  • MrsWenger
    MrsWenger Posts: 416 Forumite
    Part of the Furniture 100 Posts
    DKK wrote: »
    I had no problems opening my 2nd Vantage account about three weeks ago, having opened my first one only a few months back.

    Were you able to do this online DKK or was it by phoning them?
  • bigadaj
    bigadaj Posts: 11,531 Forumite
    Ninth Anniversary 10,000 Posts Name Dropper
    Opened my first one online in early December. Tried for a second online which was rejected in early JAnuary, rang them up and opened my second one over the phone in about twenty minutes. Rang again in mid January and got my third opened a little more quickly than the second one, took about 15 minutes as they have to readout all the terms and conditions.

    My experience seems to be fairly standard anecdotally, some people seem to have successfully opened a second and even third account online, though some people have not been able to open multiple accounts.
  • bigadaj wrote: »
    Opened my first one online in early December. Tried for a second online which was rejected in early JAnuary, rang them up and opened my second one over the phone in about twenty minutes. Rang again in mid January and got my third opened a little more quickly than the second one, took about 15 minutes as they have to readout all the terms and conditions.

    Thanks ... i must admit that i am not keeping the difference of these many days...

    Just been on phone ... the lady said at the beginning of the call that she will put me though accounts team who will be able to help but then after that for 30 mins with Music but no one answer the call. So i hung up. I will try again.
  • Tried that... now waiting for account to appear in my online banking with (hopefully) option to upgrade... else will have to have try upgrade on phone

    Account appeared online but no option to upgrade to classic Vantage... there is option for Silver vantage but i am not after that... Also tried calling today but did not manage to speak to anyone on the phone ... will try during weekdays once again by phone
  • I opened my first BOS Vantage just after Christmas and then tried for a second one the following week but was just offered the basic one which I refused. I am going to try again next month.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free Wannabe, Budgeting and Banking and Savings and Investment boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.

    The 365 Day 1p Challenge 2025 #1 £667.95/£162.90
    Save £12k in 2025 #1 £12000/£7000
  • Account appeared online but no option to upgrade to classic Vantage... there is option for Silver vantage but i am not after that...
    I think Colsten meant upgrade from Classic to Classic Vantage. Are you trying to upgrade from a basic account?
  • Are you trying to upgrade from a basic account?

    Yes. i am hoping that i can do that on phone
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.9K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.9K Work, Benefits & Business
  • 598.7K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.1K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.