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When can a Booking Agent be considered responsible
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As per above, your provable financial loss was £7.70, perhaps even £10.70. This probably isn't worth pursuing, other than maybe writing them a Letter Before Action (costs no more than a 1st class stamp - get proof of posting from a Post Office). If they respond and pay you £10.70 then great; if not then all you've lost is a few minutes time and a 1st class stamp.
However, if the agent/parking firm were aware of your disability, and it is a "protected characteristic" as defined in the Equality Act 2010, then you could sue them for their breach of the Act ... their actions were clearly disgraceful for a non-disabled person never mind a disabled one.
Civil claims for breaches of the Act start at £500, as written in the Act itself. That would be a much better "up yours" to those Neanderthals.
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Come on, how much do you want?0
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burlington6 wrote: »Come on, how much do you want?
Spots the person who obviously only skim-read the thread.
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