What's the BT Telephone Number For BT Technical Helpline ?

Kimayo1

Hi,

I want the direct BT Telephone Number
My Personal Facebook profile is locked out as the email linked to it has been inactive for an extended period of time and has got deactivated when ever I tried to reset the password it says send an email,I tried to clicking on NO Longer has access to these But it says there are no other ways that I can Reset my password So I want to Contact them Directly

Blackbeard_of_Perranporth

Try

https://www.bt.com/managepassword/merged_consumer_journey/forgottenpasswordnavPC.do?decorator=merged_consumer_journey&s_cid=con_FURL_forgotpassword&utm_source=ATL&utm_medium=FURL&utm_content=R&utm_campaign=forgotpassword

Kimayo1

Its asking me to contact BT Helpdesk

tomtontom

https://bt.custhelp.com/app/contact/?s_intcid=con_int_L1:Help%20at%20Hand:L2:contactus#h=eyJzdGVwMCI6ImNvbnRhY3RJdGVtTGluazU2MjciLCJzdGVwSWR4IjoxLCJzdGVwMSI6ImNvbnRhY3RJdGVtTGluazU2MjcsNTYzNCJ9

Browntoa

If you are no longer with BT they would have deleted the email account

Kimayo1

I'm Currently using BT and I don't know what's going on

tomtontom

Kimayo1 wrote: »

I'm Currently using BT and I don't know what's going on

Then contact them using the details on the above link.

When asking for help the occasional please and thank you tend to be helpful also

zaax

try accessing your BT email account

Ectophile

If you didn't access the email for 90 days then it may have been deleted. See paragraph 38 of http://www.productsandservices.bt.com/products/static/terms/value-added-service.html#service_email

There is no "technical helpline", just the Indian call centre. They are there to keep customers away from the people at BT who understand how things work.

tony6403

Best of luck getting anyone who knows ( or cares ) about your issue.
And the time it takes to get what you believe to be a resolution can come as a surprise . One of my many calls was 52 mins and 37 secs.
Oh , and when you inevitably get transferred they do not pass any of the information (that you have so painstakingly given) on to the next one in the chain.

AJXX

tony6403 wrote: »

Best of luck getting anyone who knows ( or cares ) about your issue.
And the time it takes to get what you believe to be a resolution can come as a surprise . One of my many calls was 52 mins and 37 secs.
Oh , and when you inevitably get transferred they do not pass any of the information (that you have so painstakingly given) on to the next one in the chain.

Not meaning this to have a go at you in any way shape or form and I fully understand BT has a really bad rep;

On the flip side I've been with them for 6 odd years, we've got Infinity broadband, TV and phone with them and pay them a good whack of cash each month - In the 6 years we've been with them they've been great, we've had maybe 1 or 2 issues with the TV box all of which have been sorted promptly.

The Indian call center can be frustrating if you approach it with a negative attitude from the start, but I've found (as with most call centers) if your friendly and co-operative from the outset they'll go out of their way to help you in anyway possible.