their mistake

colinwurbs

hello,
an oil company recently (last oct) took 300 quid out of my account for a payment, then returned it a day later but still delivered the oil. the payment was fine, plenty of money in there, so it was their mistake. only now, when i have no money after xmas, are they trying to get it back.
do i have any rights here, or am i doomed to pay them back?

thanks

colin wurbs

[Deleted User]

Yes. You have the right to pay them their money, but to keep any interest you've gained from keeping it in the bank.

Goldiegirl

If it was the other way round, and they'd taken the money and hadn't delivered the oil, you wouldn't even ask the question - you'd expect the oil to be delivered straight away or an immediate refund.


Mistakes happen, and they need to be put right, so, yes, you do need to pay them.


As the oil was delivered, perhaps it would have been best to put the money aside, rather than spend it, as you knew you'd have to pay for the oil at some point.


But as you've spent the money, contact them to explain this, and ask if they'll accept the money to be paid in installments

enthusiasticsaver

I agree with the posts above. You received the oil so you have to pay them back. Did you alert them to the fact they mistakenly recredited your account? Either way you should have kept the money aside.

Wheres_My_Cashback

is your name Mr T ?

Gilbo_Baggins

Wheres_My_Cashback wrote: »

is your name Mr T ?

My parents used to have one of those on the landing. It was hideous!!!

DCFC79

Another question asking what to do with regards money and do they return the money.

Kernel_Sanders

I thought Mr T looked
more like this

marleyboy

Your as doomed to pay them as you were doomed in being forced to use the oil.

Kernel_Sanders

marleyboy wrote: »

Your as doomed to pay them as you were doomed in being forced to use the oil.

That's just made me think of something:D

You might be within your rights to insist they come and take the oil back instead; after all, they returned the money to you without any agreement! It's possible that it may be impractical for them to do so, or even that it would hardly be worth the trouble and expense.

marleyboy

I guess if they turn around and specifically say they cannot be bothered to collect it, so you can keep it. You could be justified in using it up. Not very likely though is it?