Getting a refund from Amazon

Albrecht

Hi,

Has anyone had problems getting a refund for a faulty item from Amazon? Do you have any tips? I find they keep stalling or passing the buck.

Best wishes.

Albrecht

daytona0

What are their reasons for stalling?

Who are they trying to pass the buck to?

GreatBeyond

How long have you had the item you are looking to return and what are they telling you to do?

I have always found Amazon to be spot on with returns - they have asked me to contact the manufacturer if something was faulty to see if they had are troubleshooting tips that could sort it out without having to go through a return.

neilmcl

Albrecht wrote: »

Hi,

Has anyone had problems getting a refund for a faulty item from Amazon? Do you have any tips? I find they keep stalling or passing the buck.

Best wishes.

Albrecht

More details please?

philatio

Yeah, on the occasions I've had to return something to Amazon they've been excellent.

More details to this me thinks.

molerat

Amazon themselves or a MarketPlace seller ?