EGG SBT (Warning)

dog_2

Just a warning about Egg.

I did a SBT and the interest free period stops on 1st October.

I phoned up a couple of weeks ago to change the payment to the full amount (by direct debit) to clear it on time (so I will pay no interest). The guy on the phone told me it was done. I have since also changed it on the web site.

Checked today and it still has me paying the minimum amount!!!

I now have to sort out getting the limit lifted for 1/2 an hour on my switch card to get the money paid into Egg.

Maybe its just me being cynical but I am very suspicious of the reasons why they 'cant/wont' change the payment when the interest free period ends.

johnllew

I now have to sort out getting the limit lifted for 1/2 an hour on my switch card to get the money paid into Egg.

Maybe its just me being cynical but I am very suspicious of the reasons why they 'cant/wont' change the payment when the interest free period ends.

Simple - just pay the difference by debit card. Once logged on, go to "Egg Card":"Maintenance", click on "Make an additional payment" then give your DC details and the amount - takes 2 minutes.

Too many conspiracy theories around here.

dog_2

Without being flippant, have you ever tried a £15000 switch transaction without phoning switch first.

As in my previous post Egg assured me they would take the full amount and have not

Galstonian

Without being flippant, have you ever tried a £15000 switch transaction without phoning switch first.

As in my previous post Egg assured me they would take the full amount and have not

No. But £11500 went through no problem before.

johnllew

Without being flippant, have you ever tried a £15000 switch transaction without phoning switch first.

Neither have I but I have had two identical debits of £8000 each authorised at the same time. If there is a problem with such a large amount, just break it down into smaller payments.