There was a problem resetting your PC

abibee

I'm wanting to do a reset of my Windows 10 computer, as I have one or two little issues, and I'd like a clean(ish) install anyhow. But when I go to reset in the recovery dialogue, I get the message 'there was a problem resetting your pc' 'no changes were made'.

What could be causing this, and is there a workaround? I'm not getting any clear solution Googling.

forgotmyname

Do you have restores discs or a restore partition? Watch the boot screens at startup. F keys will have verious options.

You may need the select boot order one for recovery.

robmar0se

Assuming you mean you do not have the "go back" option (only available for 28 days after w10 install), then I suspect the original recovery partition will also be damaged by W10 (MS don't want peeps to revert!!

You can create a bootable dvd/usbusing the W10media creation tool from:
https://www.microsoft.com/en-gb/software-download/windows10

abibee

I'm not sure what a restore partition is. I have Windows 10 on an ssd by itself.

Last time I tried to do a fresh install booting from a dvd I burned Windows to, I got a long list of drives, and didn't know which ones were which, and cancelled the install (I managed to back out of it ok (or maybe I didn't?)) they were labelled differently to how I remember it used to be on Windows (Fdisk days).

I'd rather not go the route of having to faff about taking out my other internal drives etc, just to isolate the ssd. If it can be avoided. That's why the reset option seemed ideal, until I got that error.

Will the creation tool do a dvd for me that gives the option to reset Windows, without having to select drives?

I hope I'm making sense, my tech knowledge only goes so far.

Edit: Yes I can't rollback, I got Win 10 when it came out and was shiny.

robmar0se

If you go to the control panel , admin tools, computer management, disk management you will see a schematic of your drives and partitions, you should be be able to determine to disk nos 0, 1, 2 etc, and the partition sizes, letters etc. From that you should be able to tell which is the win10 partition.

abibee

It seems disk 1 is c: but it's split into partitions, and what are the unlabelled partitions at the top?