Can I reclaim PPI from Alliance & Leicester

frisky_the_cat

My partner was mis-sold PPI several years ago when he took out a loan with Alliance & Leicester. He did look into reclaiming a while back but gave up as they no longer existed.

I'm trying one last ditch attempt to help him - is it possible to reclaim PPI from A&L? If so, who would I need to contact?

Also, we don't have the loan reference number either as he shredded all the paperwork once the loan was repaid.

Is this a lost cause??

Thanks!

Nasqueron

How long ago is "several" years?
How did he get the loan - a broker, in the bank, online?

Alliance & Leicester complaints go to Santander, if they have no record of this loan then without your own records your complaint is over.

Ring Santander tomorrow and ask (he will have to do it as it was his loan), details here

http://www.santander.co.uk/uk/web/santanderuk/help-support/complaints?p_v_l_s_g_id=0&p_l_id=108286&jsActive=false

Also do note it is a complaint about a miss-sale, you do not "reclaim" anything, you have to explain why you felt it was miss-sold

societys_child

My partner was mis-sold PPI several years ago

In what way does your partner feel it was mis-sold?