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Bank of Scotland package account -reclaim fees?

Years ago I had a basic account and because I was always going overdrawn (young,naive and thanks to previous bank charges that took me overdrawn) the bank suggested paying the £15 or so monthly fee was cheaper than a £28 overdrawn fee. I was advised I would be paying £15 rather than the £28 overdrawn fee.
Recently called bank of Scotland and was told I had no right to a refund as the new package was actually saving me money.

My question is do I settle for that or take it further? If so who do I contact?

Comments

  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
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    You have no complaint..
  • dunstonh
    dunstonh Posts: 121,406 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    My question is do I settle for that or take it further? If so who do I contact?

    Simple maths. £15 is less than £28.

    However, if you insist, I am sure the bank will agree to refunding you all those £15 as long as you pay them all the £28 you seem to be wanting to pay.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
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