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First plus PPI

We have a loan with First plus. I have today received a letter from Elderbridge stating that they now 'own' the loan. I wish to pursue a PPI reclaim against first plus - when I google them it throws me to a Barclays Page - is this still procedure or do I now direct my claim to Elderbridge - there is A LOT of money involved and I don't want it to be ignored or passed from pillar to post - any help would be greatly appreciated. Thank you so much

Comments

  • dunstonh
    dunstonh Posts: 121,296 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    A lot of First Plus loans were sold via brokers. So, in the first instance, you complain to the broker.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • this loan was taken out directly through First Plus
  • dunstonh
    dunstonh Posts: 121,296 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Heidi1301 wrote: »
    this loan was taken out directly through First Plus

    A lot of people who thought that went on to find out they used a broker without realising. it is one of the reasons that second charge lending is now getting regulated to a higher standard.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • Hi did you have any look with speaking to Elderbridge about the PPI claim.


    Regards


    Craig
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