Samsung cashback on Tablet from Currys

Happy_saver_2

Hi
Samsung ran an offer of cashback on certain Samsung Tablets purchased in December 2015 from Currys and a few other stores. I purchased a qualifying Samsung Tablet from Currys on 27 December, withing the offer period. After I received the tablet I looked online for the claim form and I couldn't find anything about the cashback anywhere. My search results consist of older cashback offers only. I called Currys about it and they gave me a website address for samsung that doesn't work. They therefore gave me a phone number for Samsung but I haven't yet had a chance to call it. More disturbingly they insist that the cash back amount was £50, whilst I am 99% sure that the amount was £60, because that is what had convinced me that the Tablet is slightly cheaper than on Amzon. Please would anyone be able to shed light on this and also on how to claim the cashback? If I'd known how difficult it would all be I wouldn't have bought it from Currys! I know I have to wait 30 days before I can make the claim, but I would like to have it ready so that I can hit the claim button day 30, and I am concerned about the lack of information available on the internet.
Many thanks

wealdroam

Happy_saver wrote: »

Hi
Samsung ran an offer of cashback on certain Samsung Tablets purchased in December 2015 from Currys and a few other stores. I purchased a qualifying Samsung Tablet from Currys on 27 December, withing the offer period. After I received the tablet I looked online for the claim form and I couldn't find anything about the cashback anywhere. My search results consist of older cashback offers only. I called Currys about it and they gave me a website address for samsung that doesn't work. They therefore gave me a phone number for Samsung but I haven't yet had a chance to call it. More disturbingly they insist that the cash back amount was £50, whilst I am 99% sure that the amount was £60, because that is what had convinced me that the Tablet is slightly cheaper than on Amzon. Please would anyone be able to shed light on this and also on how to claim the cashback? If I'd known how difficult it would all be I wouldn't have bought it from Currys! I know I have to wait 30 days before I can make the claim, but I would like to have it ready so that I can hit the claim button day 30, and I am concerned about the lack of information available on the internet.
Many thanks

Was it a Galaxy Tab S2?

Typed samsung tablet cashback december 2015 into google and up popped this:

Samsung will treat you to a jolly £50 cashback when you buy a Galaxy Tab S2.

Hope that helps.

oldagetraveller

And according to this "Claims may only be submitted between 30 and 60 days after the date of purchase of a Promotion Product" you still have a few days to go before claiming.

Happy_saver_2

Many thanks for your response and for the link! I don't know why I couldn't find it, despite having searched quite a few times! Now I can happily wait for the 30 days to expire content in the knowledge that the offer does exist and that I know where the claim form is! Thank you again!

Happy_saver_2

I am mystified as to why I thought it was £60 and not £50. Next time I will be sure to take a screenshot of the offer.