Debit card Surcharge

Kittykat74

Apologies if posting incorrectly but searching did not find an answer!
I booked a holiday (first in many years) with a travel agent (with ABTA certification). When I came to pay (did a small amount on credit card for additional protection) but I wanted to pay by debit card .. they wanted to charge me £14 surcharge to pay with a UK debit card!
I have done some research and it would seem that is excessive but I woulld like to know others opinions if this is acceptable.

Many thanks

shaun_from_Africa

It is illegal for any trader to charge consumers more than the actual cost incurred by them in accepting any particular payment method
http://www.legislation.gov.uk/uksi/2012/3110/regulation/4/made
but without knowing how much you were paying and how much the travel agent gets charged for the debit card payment to be processed, I've no idea if £14 is excessive.
There are some exceptions to this law but travel and holiday accommodation isn't in the excluded list.

stephb34

How much was the holiday and was it on the high street or internet?

leylandsunaddict

I doubt very much a high street agent would charge you £14 for payment with a debit card. Credit card, yes but the amount would depend on how much the holiday cost.