Worth trying or just give up? (TSB £125 switch offer)

hemophobic

I switched to TSB last November to get the £125 switching bonus. It required £500 paid in and 2 direct debits set up within 28 days. I already had one direct debit set up and I contacted Vodafone to swap my contract to my TSB account. They confirmed they changed the DD details to my new TSB account.

Well I got a text from Vodafone a few weeks later saying I had missed a payment, I phoned them and they said no DD was set up.

I then missed out of the £125 because of Vodafone not setting up the direct debit like they said they had.

I have contacted TSB but since I didn't meet the requirements they said I will not receive the £125.

Is there anything I can do about this? I don't blame TSB, I am P.O with Vodafone mostly.

jonesMUFCforever

You won't qualify for any new bribe from TSB as you are no longer a new customer.
If the D/D to Vodafone failed with new bank why did they not take the money from old account or had you cancelled it with them?

colsten

Vodafone are well known for being incapable of updating DDs and creating all manner of problems for their customers https://forums.moneysavingexpert.com/discussion/5369785