Office 2007 crashes when using File Explorer Windows 7

heather_p03

I'm looking for suggestions on overcoming this recent problem.

I am unable to insert an attachment using Outlook.
I am unable to save a document (Word/Excel etc) using the Save As feature.

I am able save any non-office files such as Notepad text files and OpenOffice.

I have tried:

• Opening Word 2007 in Safe mode
• Running Office Diagnostics
• Uninstalling and reinstalling Office 2007
• Restoring my PC to a point before this problem occurred
• Deleted the registry key for Current User ->Word/Data (and copied it back when that didn't solve the issue)

I am using a Windows 7 Home Premium 64-bit PC which is running Sophos anti-virus.


This issue only started around 3 or 4 days ago.


I suspect it may be a compatibility issue with Office 2007 and Windows 2007 explorer.
Any help or suggestions gratefully received.


BTW I actually want Microsoft Office working on my PC as well as my installed OpenOffice


Thanks in advance.

heather_p03

Update:
It's all working again with no intervention on my part.
Another Windows Update will have fixed this irritating bug I suspect.