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Customer withholding tools please help

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Comments

  • theoretica
    theoretica Posts: 12,691 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    For the future - and even for things as simple as tools which walk into the wrong bag - it is a decent idea to photograph valuable things you own with a date. Also useful in case of theft at home.
    But a banker, engaged at enormous expense,
    Had the whole of their cash in his care.
    Lewis Carroll
  • patman99
    patman99 Posts: 8,532 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Photogenic
    All the people I know in the building trade will always take their hand tools home with them at the end of the day.

    The firm I work for has a team of fitters who go out on site and if the job is to run over several days, the firm sends out a tool safe with the parts needed to do the job so they can simply lock their tools away in a box marked with the company logo.

    That way, should the main contractor go bust, there is no doubt as to the ownership of the tools.
    Never Knowingly Understood.

    Member #1 of £1,000 challenge - £13.74/ £1000 (that's 1.374%)

    3-6 month EF £0/£3600 (that's 0 days worth)

  • Pennywise
    Pennywise Posts: 13,468 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    If the company has gone into liquidation, he shouldn't be dealing with the old ownership at all. He needs to contact the liquidator/receiver. Once a liquidator/receiver has been appointed, then the old owners/directors are no longer involved and, yes, contacting them may well be regarded as harassment because you're dealing with the wrong person. Talk to the liquidator/receiver, explain the position and 9 times out of 10, you'll get your stuff back without too much hassle.
  • molerat
    molerat Posts: 35,673 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    He is not dealing with the employer but the client, the tools are on the client's premises and he has been dealing with the client.
  • gremlin
    gremlin Posts: 1,189 Forumite
    Part of the Furniture Combo Breaker
    Hi all. first thanks forallofthehelpful advice,

    I have followed the advice given and sent the letter above and the deadline has now passed worth no contact from the other party. I assume the next step would be small claims, would you be able to advise how to go able the next step please.

    Many thanks
    "Beauty is in the eye of the beholder and it may be necessary from time to time to give a stupid or misinformed beholder a black eye" - Miss Piggy
  • Guest101
    Guest101 Posts: 15,764 Forumite
    gremlin wrote: »
    Hi all. first thanks forallofthehelpful advice,

    I have followed the advice given and sent the letter above and the deadline has now passed worth no contact from the other party. I assume the next step would be small claims, would you be able to advise how to go able the next step please.

    Many thanks

    Google 'MCOL'
  • TBagpuss
    TBagpuss Posts: 11,237 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    He could ask the police whether they will accompany him to the clients premises to retirieve his personal tools.
    All posts are my personal opinion, not formal advice Always get proper, professional advice (particularly about anything legal!)
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