Broken headphones

MunkyHeed

Hello all,

Over the past 5/6 years, I've bought 4 pairs of iBeats headphones. Each pair has broken - normally the buttons on the speaker lead that controls calls & volume etc.

The current pair I'm using are still in warranty (although bought in California in the Summer - does this matter?) but the same issue has arisen.

I've had enough of them now. I don't want to get them replaced/repaired as I've lost all faith in their products now. Where do I stand with regards to getting my money back?

Many thanks for your advice.
MH.

cono1717

Well as you bought it in America the UK laws and regulations wont apply and you'd be bound to whatever laws are in place in America.

fred7777

MunkyHeed wrote: »

(although bought in California in the Summer - does this matter?)

Yes as you might need to take them back to the retailer to get a refund. I bought a CD player in Singapore airport duty free once and the manufacturers advice was to take it back to the retailer for remedy of a fault!

Keep_pedalling

Why do you keep buying them? get some decent ones next time.

bris

They are now part of Apple so take them to an Apple store and see if they are covered by an international warranty. You will need proof of purchase and normally they need to be purchased from an authorised retailer.


You have absolutely no chance of getting a refund so put that hope aside.

paddyrg

Beats are a low-to-middle manufacturer with a premium price. Might be worth trying Sennheiser or similar instead?

MunkyHeed

Thanks for the replies all. They were bought in an Apple store in the US, so hopefully that will help on my side!
With regards to the 'buy decent headphones' comments, I bought them because they offer the type of sonic portrait I look for when I listen to my music. Tight emphasised bass levels below 200Hz and upfront highs over 5kHz. Regardless of how trendy it is to hate iBeats headphones, they're actually very good at highlighting these frequencies - shame the rest of the components they use don't deliver!

I have Sennheisers for monitoring in my recording studio, and they're great, but they're mainly good at adding absolutely no colour to the sound whatsoever (exactly what's needed when mixing and mastering music), so not best for giving that extra wallop I'm looking for when out and about