Parking ticket despite permit

tandemonium

Hi,

I am enquiring for a friend and i would be grateful for some advice (my question is at the end) Please note my friend is not aware of this website.
I will keep this as short and straight forward as possible.

In November 2015 my friend received a parking notice from 'Elite Management (Midlands) Ltd' for failure to display his car park permit in his car while parked in his office car park. The permit is usually on display but this particular time what happened was the permit accidently fell into the footwell via gust of wind as he was closing the door so did not notice.

He ignored it and 1 month later (17th December) received a letter/reminder from ZZPS stating the debt has increased and court action will now be taken with further costs added on top.

He responded to this on 29th December via a lengthy email, his key points were:
The debt is denied
The permit was present in the car
(he did not indicate that it had accidently fallen in the footwell)

On 30th December he received the following response via email:
Good afternoon
All comments have been noted accordingly. Please note that the Letter Before Claim that you mention is irrelevant as the account is not at litigation stage.
The account will run its due course.
Kind regards
Richard
Customer Services
for and on behalf of ZZPS Limited


I have read the newbies thread but just wanted to know if it is too late to go through this process since he has already responded/appealed and this has been rejected.

pogofish

Don't waste your time contacting ZZPS.

They are just a debt collector with no power to do anything except be a pain in !!!!

Getting this canceled by his employer is probably the way to go forward now.

tandemonium

Thanked!
Ill tell him to contact his employer.

Coupon-mad

tandemonium wrote: »

I have read the newbies thread but just wanted to know if it is too late to go through this process since he has already responded/appealed and this has been rejected.

He's not at the appeal point described in post #1 of the NEWBIES thread. He's at the point of 'ignoring the debt collectors' (including ZZPS then 'Wright Hassall') as described in post #4 of the NEWBIES thread which specifically mentions ZZPS and other well known letter chains.