Capital One Acceptance Email

Buster1990

Hi, I applied for Capital One's Classic CC 2 days ago and at the end of the application I was asked to provide a form of ID. I was given the option of providing details of my passport, provided it was a UK passport, however I only hold an Irish one, which was insufficient. The other option was to post my Drivers License and as you may understand, I decided against doing so due to the nature of my line of work, which requires me to carry my license at all times. So I pretty much closed the application window and abandoned my application altogether.

Around 24 hours later I received a legitimate email(below) stating that my application was "accepted", much to my surprise.

Have any of you had a similar experience when applying for a Capital One CC?
Should I expect to be asked to provide documents again to verify my identity?
Or should I expect Capital One to do as they have outlined in this email and send me account details, Pin and Card?

I would really appreciate any assistance on the matter, Thank You.
Buster

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EMAIL

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Dear Mr * *****,

Welcome to Capital One®, it's great to have you with us.

Here's a quick overview of how we're going to help you get up and running in the next few weeks:
First, you'll receive your online account login details
Next, your PIN will arrive in the post
Then you'll get your new card, along with details of your credit limit
TIPS AND ADVICE. We'll send you an email with tips and advice about managing your card and keeping on track in the next week.

Once again, thanks for choosing Capital One. It's good to have you with us.

Yours sincerely,

Richard Rolls
Head of Customer Service

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ged1980

Not sure about your email but you just post a photo copy of licence

Buster1990

ged1980 wrote: »

Not sure about your email but you just post a photo copy of licence

Ah right, The way the request was worded led me to believe that I had to post them the original copy. If they do make the same request, I'll follow your advice. Thank You Ged

ged1980

Buster1990 wrote: »

Ah right, The way the request was worded led me to believe that I had to post them the original copy. If they do make the same request, I'll follow your advice. Thank You Ged

Give them a call on monday just to make sure and if they do still need id you can post it to them

than_prutt

Do NOT post ANY originals of ANYTHING to ANYONE...EVER!!!

Buster1990

ged1980 wrote: »

Give them a call on monday just to make sure and if they do still need id you can post it to them

Yeah, I think that's my best bet, at least if needs be, I can explain my reluctance of sending away valued documents when I believe a copy should be sufficient. A human will undoubtedly be more understanding than an automated computer system, well hopefully. Thanks Everyone!

Futuristic

Perhaps they ran a manual check and everything matched your credit history so they processed it?

I don't remember providing any of my passport details when I signed up a year ago.

Buster1990

Futuristic wrote: »

Perhaps they ran a manual check and everything matched your credit history so they processed it?

I don't remember providing any of my passport details when I signed up a year ago.

Thanks very much for taking the time to respond to my query Futuristic.
That is exactly what I thought and it would be the most logical explanation as it all adds up. Couple that with the fact that I don't appear to be on the electoral register, according to Experian, which would have prompted the original ID request to verify my Identity/Address, however when it was then processed manually, I guess that they had a more accurate Electoral Register which I would most certainly be on.

One other thing... included in the acceptance email was the last 4 digits of my Capital One account number. I wouldn't have an account number unless I was definitely accepted, would that be right?