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Fidelity portfolio analysis not working?

frankie
frankie Posts: 848 Forumite
Part of the Furniture 500 Posts
in Savings & investments
Anyone else having trouble with this?

Have tried in Firefox, IE and Chrome, enabled cookies and every thing else I can think of.

The xray is shown but only the headings are there and no investment data is present!

Any tips?

I have informed Fidelity tech.

Comments

  • Sam_J12
    Sam_J12 Posts: 253 Forumite
    I use the same platform. It can be a bit slow and buggy at times. It will probably start working again in a few hours or days.
  • Superscrooge
    Superscrooge Posts: 1,171 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I too use the same platform.

    Everything on the platform seems to be working apart from the portfolio analysis.

    I expect it will be working again soon.
  • jabbahut40
    jabbahut40 Posts: 222 Forumite
    frankie wrote: »
    Anyone else having trouble with this?

    Have tried in Firefox, IE and Chrome, enabled cookies and every thing else I can think of.

    The xray is shown but only the headings are there and no investment data is present!

    Any tips?

    I have informed Fidelity tech.



    I use the same platform and am using IE11. Have just tried it this evening at 8pm and get the same problem. I've reported this to Fidelity using their secure msg system to investigate. Looks like a bug on their platform as it normally works fine for me.


    Jabba
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