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Payday loan default notice query

Hi,
I have asked a payday loan company to remove a default entry on my credit file from a few years ago, they have declined stating it would undermine the quality of their data submission to the CRA. In my complaint to them I stated I never received any default notice in relation to this debt, in their reply they didn't admit sending one. As a result I suspect they know they didn't. Do they legally have to send a default notice and should I complain now to the FOS?
Thank you

Comments

  • Did you default or not?

    If you defaulted why do they need to send you a notice? You already know you didn't keep to your side of the credit agreement by not paying.

    Complain to the FOS that you didn't pay. Good one.
  • GingerBob_3
    GingerBob_3 Posts: 3,659 Forumite
    Did you default or not?

    If you defaulted why do they need to send you a notice? You already know you didn't keep to your side of the credit agreement by not paying.

    Complain to the FOS that you didn't pay. Good one.


    If you actually read what the OP said, he asked if he should complain that they didn't send him a default notice. Well p..., should he?
  • pappa_golf
    pappa_golf Posts: 8,895 Forumite
    1,000 Posts Combo Breaker
    but they will answer that they posted one to him
    Save a Rachael

    buy a share in crapita
  • PaulW922
    PaulW922 Posts: 1,040 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    A default at a CRA (ie status 8) means a relationship between lender and borrower has broken down. The most common trigger for a default status is a notice under the CCA but it does not have to be. For example, an overdue overdraft will never have a DN issued, but will result in several warning letters.

    In this case, unless you are saying you did not default on the loan I am afraid I think you are wasting your time, because the information is not actually inaccurate -
  • National_Debtline
    National_Debtline Posts: 7,998 Organisation Representative
    Tenth Anniversary 1,000 Posts Combo Breaker
    PaulW922 makes some good points.


    To clarify, a default on your credit file and a default notice being issued in the post are 2 separate things. A default notice would be sent to you in the post before the lender can take action against the debt in the county court. A default is recorded on your credit file for the reasons PaulW922 has stated.


    Unless you can demonstrate that the loan did not default I am afraid it is very unlikely the default would be removed - only incorrect data can be removed from your credit file. Good luck OP.


    Laura
    @natdebtline
    We work as money advisers for National Debtline and have specific permission from MSE to post to try to help those in debt. Read more information on National Debtline in MSE's Debt Problems: What to do and where to get help guide. If you find you're struggling with debt and need further help try our online advice tool My Money Steps
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